The Human Services Department maintains an abundant supply of applications and forms. Feel free to stop by Human Services for any additional help on printing and completing forms, navigating through websites or questions.
Instructions: click on the Golden Links below to go directly to that website.
The Home Energy Assistance Program (HEAP) is a federally funded program administered by the Ohio Development Services Agency. It helps eligible Ohioans pay their home energy bill. The benefit is applied directly to a customer’s utility bill or bulk fuel bill. The amount of the benefit is determined by the number of people in the household, the heating source, and the region of residence.
For the hearing-impaired with a telecommunication device for the deaf (TTD), call toll-free number (800) 686-1557 or in Franklin County, call (614) 752-8808.
The Homestead Exemption allows low-income senior citizens and permanently and totally disabled Ohioans, to reduce their property tax bills, by shielding some of the market value of their homes from taxation.
The Percentage of Income Payment Plan Plus (PIPP Plus) is an extended payment arrangement that helps Ohioans maintain their natural gas and/or electric service. Regulated gas and electric companies accept payments based on a percentage of the customer’s household income.
The program provides customers with a consistent payment amount year round and customers who pay on-time and in-full receive credit for the balance of their current bill as well as credit to reduce their outstanding balance. Over 24 months, a customer can eliminate their outstanding balance by paying on-time and in-full.
Many People are not aware of this free and confidential service for health and human services. Sponsored by United Way, First Call For Help is a bridge to more than 1,200 agencies serving Cuyahoga County. Information specialists answer calls 24/7 and direct callers to specific helping agencies, click on the link above for more information.