Social Services

The Services Below are through the Broadview Heights Human Services Department. 
Please call 440-526-4074 for information, to sign up or application assistance.


Emergency assistance for anyone in need of food and paper products, please contact Human Services at 440-526-4074. 


The Department of Human Services is the headquarters for the Brecksville and Broadview Heights Meals on Wheels Program. Should you or any member of your family find it difficult to prepare your or their own meals due to recent surgery or incapacity, call the office at 440-526-4074 and we can guide you through the process. The meals are provided Monday through Friday every day except holidays. They are nutritious and reasonably priced.

Meals on Wheels is a service designed to enable both seniors and convalescents who are not able to prepare meals or shop for food to lead independent lives. It is a non-profit, ecumenical community service. It is not government-sponsored.

What services are provided?
On Mondays through Fridays, a volunteer will deliver two meals for each client. Meals are delivered between 10 am and noon. One is a hot noon meal, and the other is a refrigerated meal to be eaten later in the day. Regular meals are well-balanced and nutritious. In the event you have a restricted diet and/or food allergies, please check with your physician prior to participation in this program. The most important service our volunteers provide is to establish that each client is safe and sound. Should a problem arise, the volunteer is trained to call for assistance.

Who is eligible for this service?
Elderly persons who are alone and find it difficult to prepare meals for themselves, those persons just out of the hospital and temporarily unable to manage, the disabled, those who are ill, and those unable to shop for food. Individuals may subscribe indefinitely or on a short-term basis. A minimum of two weeks is needed to start the program.

What is the Cost?
Brecksville-Broadview Heights Meals on Wheels is a 501(c) 3 nonprofit corporation staffed entirely by volunteers who provide the delivery of the meals. The initial cost of the program is $70.00 per person for the first 2 weeks. Thereafter the client is charged $35.00 per person per week. Please give cash or a check to the Monday delivery person each week.


Medical Alert systems allows users to connect with their trained emergency response center dispatcher for help through pressing a help button that is worn as a necklace pendant or a wristband. The help button is wireless connected to a base console unit. 

Broadview Heights residents are eligible to rent a Lifeline Medical Alert System starting at only $18.00 per month with a one-time set up fee of $20.00. Equipment is rented no purchase required. Equipment is Installed by the City. 
Requirements: working landline, surge protector power strip, lock box or garage keypad entry. 


There are Utility Assistance programs available that help eligible Ohioans pay their utility bills. Click on the links below for information.

HEAP - Home Energy Assistance Program - The Home Energy Assistance Program (HEAP) is a federally funded program administered by the Ohio Development Services Agency. It helps eligible Ohioans pay their home energy bill. The benefit is applied directly to a customer’s utility bill or bulk fuel bill. The amount of the benefit is determined by the number of people in the household, the heating source, and the region of residence.

Call HEAP toll-free at (800) 282-0880 during regular business hours (7:30 a.m. to 5:00 p.m.) Monday through Friday.
For the hearing impaired with a telecommunication device for the deaf (TTD), call the toll-free number (800) 686-1557, or in Franklin County, call (614) 752-8808.

Homestead Exemption - The Homestead Exemption allows low-income senior citizens and permanently and totally disabled Ohioans, to reduce their property tax bills, by shielding some of the market value of their homes from taxation.

PIPP - Percentage of Income Payment Plan - The Percentage of Income Payment Plan Plus (PIPP Plus) is an extended payment arrangement that helps Ohioans maintain their natural gas and/or electric service. Regulated gas and electric companies accept payments based on a percentage of the customer’s household income.

The program provides customers with a consistent payment amount year-round and customers who pay on time and in full receive credit for the balance of their current bill as well as credit to reduce their outstanding balance. Over 24 months, a customer can eliminate their outstanding balance by paying on time and in full.

Salvation Army - Emergency Utility Assistance Program information to stop disconnection of service.

NEORSD Sewer Crisis - (Disconnection Notice) For customers of Northeast Ohio Regional Sewer District.

Cleveland Water Discount Program - Must be a customer of Cleveland Water.


The Yuletide Hunger Program has been helping residents for over 40 years.
Contributions should be received by the first week of November and be made payable to The City of Broadview Heights and sent to:

City of Broadview Heights 
c/o Yuletide Hunger Program
Human Services Department
9543 Broadview Road 
Broadview Heights, Ohio 44147

Listed below are other Services we offer

  • AARP55 Driver Safety Program: In cooperation with AARP, the city hosts driving classes every year in May. 
  • Computer Laboratory: The lab is open for resident use, with regular scheduled classes also available. 
  • Glucose, Blood Pressure Screenings: These are performed by University Hospital Parma Medical Center regularly, no fasting and reservations are necessary. Free cholesterol screenings are scheduled and advertised yearly. 
  • Job Search Support: To schedule an appointment with a licensed Social Worker available to assist in your job search, call 440-526-4074 for more information.
  • Medicare Counseling: OSHIIP certified volunteer counsels every second Thursday of the month - call 440-526-4074 to schedule an appointment.