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The original item was published from 8/29/2022 8:49:00 AM to 11/17/2022 1:19:21 PM.

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Posted on: August 23, 2022


NOPEC info

Please read the most recent updates from NOPEC. 

8/24/2022 UPDATE

Dear NOPEC Community member,


As I'm sure you are aware, the energy markets have been experiencing unprecedented inflation due to international tension and hotter than normal weather this Summer.  Unfortunately, NOPEC is not immune to this current inflationary spike. However, I am announcing today that NOPEC is taking immediate, proactive steps to put all of our customers in a position to save significant money on their electric bills during these economically challenging times. Here's what you need to know:


·   We have decided to temporarily transition our approximately 550,000 electric customers enrolled in the Standard Program Price option back to the utility default service for the remainder of this year and into the Spring of 2023 so that they may take advantage of significantly lower pricing until the market stabilizes. 

·   While individual customers who previously contacted NOPEC could change to the lower utility rate at no charge, we decided it was in all our consumers’ best  interest to temporarily switch all of our customers en masse to the utility service.

·   NOPEC's current electric rates are higher than the utility's Price to Compare (PTC) because the utility's rate was determined largely in auctions conducted prior to April 2022, when energy prices were considerably lower. 

·   NOPEC electric customers do not have to do anything to start getting the lower rates and will not be charged any fee to transfer. NOPEC will immediately notify the electric utilities to return its Standard Program Price accounts to the default service. Depending on each customer’s meter read date, it may take one to two billing cycles for the transfer to take effect.

·  Customers will receive a letter from NOPEC detailing the reason for the change and direction regarding where they can go for more information (sample attached). Customers may also receive a notice from their utility confirming the change.  Letter to Residents (pdf)

·    Opt-in customers, those on either fixed price or “percent off” NOPEC price programs will NOT be returned to PTC at this time.

·   Customers that are returned to the utility’s default service will remain eligible for NOPEC's aggregation program in the future. By Spring 2023, NOPEC is forecasting that energy markets will normalize and its electric rates will be in line with the utilities’ newly established Price to Compare and all eligible customers in NOPEC member communities will be notified via mail that they will be automatically re-enrolled in NOPEC at that time, unless they notify NOPEC that they wish to opt out.

·   NOPEC’s natural gas aggregation is unaffected and will continue uninterrupted. NOPEC’s current natural gas price is still lower than other retail offers as well as the current Dominion East Ohio and Columbia Gas default service rates. 

·   NOPEC intends to do its very best to ensure continuity of its aggregation program member benefits. NOPEC’s energy efficiency grants and event sponsorship awards will be made available to member communities in early 2023 as they would normally and NOPEC’s energy-efficiency financing programs will continue uninterrupted as well.


As a consumer-focused non-profit, NOPEC is always operating and advocating for what’s best for our communities and customers. We know that households everywhere are struggling with higher bills right now and we had the option to do something to help our customers save money and we’re taking that option to provide some relief.


As always, we appreciate your support during these challenging times. If you have any questions regarding this action, please don’t hesitate to reach out to your Relationship Manager or to me directly to discuss.




Chuck Keiper

Executive Director and CEO


8/22/2022 UPDATE

Dear Broadview Heights Resident,

These are tough times in the energy industry.  Gasoline, natural gas, and electricity prices have all doubled since 2021 and NOPEC is not immune to current market and inflationary spikes.  Here’s what NOPEC is doing to assist you, your residents and small businesses:

                NOPEC Electric Pricing

  • The current NOPEC electric price is more than the current utility Price To Compare (PTC).  The current PTC is low because the utility began purchasing the power more than 11 months ago when prices were much lower.  This difference will continue until May 2023 when the utility’s pricing is expected to adjust to the current market and will likely increase.  Until then, residents who are dissatisfied with NOPEC’s current electric pricing can call the NOPEC Customer Care Center at 855-667-3201 and ask specifically to be dropped to the utility’s default service at no charge- but not to “opt out”. Residents who drop NOPEC now can always rejoin when markets normalize.  Our customer service team will be ready to receive these calls and will explain the process and the consequences of ‘opting out’ instead of ‘dropping’.
  • Every three years we are required by the PUCO to send a letter to every NOPEC electric customer that includes updated pricing, rate options, terms, and opt out details.  The next electric letter is expected to be mailed early (in mid-September) so that we can offer a more predictable and competitive rate starting January 1, 2023.

NOPEC Natural Gas Pricing

  • Although the current NOPEC natural gas price has also increased due to the current market, the NOPEC price is still 12% LESS for Dominion and 28% less than the Columbia Standard Choice Offer (SCO) rates which are set monthly.  NOPEC natural gas customers should be cautious of other retail offers that may end up costing them way more than the discounted rate they are receiving from NOPEC.

Final Message to Residents and Small Businesses

  • Please be patient. Despite these troubling times, energy markets will stabilize.
  • We have discovered that some nefarious energy suppliers are using this uncertainty to their own advantage.  Please remind your residents and small businesses to be especially wary of offers that sound too good to be true.  Most are deceptive and have costly consequences.  Consumers should never share their utility bill or account information with anyone that contacts them unprompted and should review the fine print very carefully before signing any contract.
  • As an extra precaution against high utility bills, NOPEC continues to closely monitor current energy-related regulation and legislation to strongly advocate against unfair passthrough charges and rate hikes.


Chuck Keiper

Executive Director & CEO

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